Technologies
Business intelligence and data analysis
We have our own technologies and the most up-to-date data collection and analysis techniques to deliver timely and quality information to our clients. We have platforms for text analytics, modeling and machine learning.
Advanced statistical analysis on time
Modeling and
machine learning
Text Analytics
Research
(Information gathering tools)
We develop our own technological infrastructure to capture customer information at key points and contact ideals:
Dashboards and Web Reports
The information collected through the surveys in CAPI-CATI-CAWI is transferred directly to the EOL servers, resulting in updated results online, daily, weekly or monthly. We have online reporting systems and exclusive EOL developments with graphic libraries and statistical analysis, designed so that the user can make crosses and filters with a self-consultation system.
Panel of own observers
Panel of own auditors, with presence throughout the national territory to carry out missions and answer conversations.
CATI
Own call center to carry out telephone surveys. We also have alternative shipments via WhatsApp and SMS.
On-site survey systems
Surveys via tablets, APP, QR, among others.
IVR
Interactive answering telephone system.
CAWI
EOL is a pioneer in online studies in Chile. Since 2001 it has developed an online survey platform capable of generating the most demanding questionnaires with an automated online survey system.